There are very few things that provoke me to anger, but repeated receipt of unwanted text messages from "Freeman Auto Glass" despite repeated attempt to unsubscribe is one of them. If you are on the do-not-call list, this might be an illegal practice according to the FCC, however, however there is no real avenue for punishment of this.
I have called a number of time in an attempt to contact some form of management, but have met only with frustration. I find several similar stories at sites like here and here. As near as I can tell, Freeman contracts with a new marketing agency every so often, and probably gives them a phone list some script-kiddie scraped from the internet, claiming they are "Priorly Authorized" so they can keep sending their already shady dealings to everybody. The capacity to unsubscribe is allegedly possible through their phone service or email, and even possibly "remission of texting costs" but lest face it, even if you don't have an unlimited plan, this is about your time and privacy, both worth way more than 30 cents.
If you can overlook the heinous photoshop lens flair, the website screams "shady cover company" lacking any contact information for the business whatsoever. Thanks to the publicly available whois information we can begin to track things down:
Domain Name: FAGAZ.COM
Registrant Info: (FAST-13882718)
9555 E. Shiloh St. Apt 8202
Tucson, Arizona 85748
It seems like the source of our spam is a 24 year old Catholic, Virgo, "entrepreneur" (according to his MySpace at least) who besides not believing in capitalization comes off as kind of a homophobic jerk. Probably, the same fellow promoted AAA Auto Glass (here) even after his registration of his own website?More interestingly, they advertise the same shady insurance based reimbursement of a $50 Visa gift card. . . Calling them I confirmed that Todd "does occasional work with them" and that they were in fact associated with Freeman Auto Glass in some way.
Based on all this information, the following are your avenues of recourse:
- File a complaint with the BBB against one or both of these companies (here)
- File a complaint with the FCC (here) Note that the advertisement comes from both groups (only AAA Auto Glass is a legit company as far as I can tell)
- Forward your text messages back to Todd.
- They do onsite repairs, so schedual a windshield repair for somewhere you aren't, ask about the promotion and make a repair appointment . . . preferably distant to the apartment address listed in the whois data.
To Todd, I look forward to hearing from you!